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Genuine commitment to your comfort. Personal attention to assure a distinctive experience. Adding unexpected touches that will surprise and delight you. That’s the kind of above-and-beyond service that makes every visit to Live! a memorable one.

Our multi-lingual casino hosts are fluent in numerous languages, speaking Korean, Vietnamese, Cantonese and Spanish. Best of all, they speak the language of Service making every visit your best visit.

Tom Tuchschmidt | Vice President Casino Marketing

Tom C. Tuchschmidt II

Vice President Casino Marketing

English
Email Tom C. Tuchschmidt II

Tom’s career spans two decades in the gaming industry, leading casino teams from across the Unites States and overseas in the delivery of the most entertaining, unique, and spectacular gaming experiences. When Tom is not enjoying his time with his executive team in meetings or laughing with casino guests on the gaming floor, you will find him volunteering as a Shriner for Children’s Hospitals, mentoring as an alumni advisor for Tau Kappa Epsilon Fraternity, breeding his Thoroughbred racehorses and learning to sail the ocean.

Lauren Oh - Senior International Relationship Marketing ManagerLauren Oh

Casino Marketing Manager

English & Korean
Email Lauren Oh

A native of Atlanta, GA, Lauren comes to Live! Casino & Hotel Maryland following a 15-year tenure in customer service in the banking industry. Lauren speaks fluent Korean and is MA certified. She looks forward to bringing your Live! gaming experience to the next level of satisfaction.

Robert Smith - Executive Vice President Regional Relationship Marketing Robert Smith

Corporate Vice President

English
Email Robert Smith

A veteran of more than 20 years in the gaming industry, Bob is responsible for all Live! Casino & Hotel Relationship Managers and Hosts, as well as VIP Services. Prior to joining the Live! team, Bob held Player Development positions at Spotlight 29 Casino and Fantasy Springs Casino in California, in addition to Foxwoods Casino in Connecticut, Sands Casino in Atlantic City, and Isle of Capri Casino in Missouri

Son Le - Senior International Relationship Marketing ManagerSon Le

Senior Executive Host

English & Vietnamese
Email Son Le

Son Le was born in Vietnam and speaks Vietnamese fluently. Son loves golf and cooking. Son's casino career dates to 1995 and Atlantic City where he quickly fell in love with the vibrant world of the gaming industry. Son joined the Live! Casino & Hotel Maryland team in 2015 and has been a leader among the host team, as a Senior Executive Host. He is deeply committed to providing a unique, memorable, and exceedingly pleasant experience to all the casino guests.

Nick Jeppi | Senior Executive HostNick Jeppi

Senior Executive Host

English
Email Nick Jeppi

Nick’s casino career dates to 1994 at Caesars Palace in Las Vegas, where he was introduced to the casino world as a pit clerk. Nick graduated from the University of Nevada Las Vegas where he was Special Teams Football Captain. In 1994 Nick and the UNLV Football team were Big West Champions and 1994 Las Vegas Bowl Champions. Nick started at Live! Casino & Hotel Maryland in April 2021 and has enjoyed building strong casino relationships and delivering personalized service. Nick’s hobbies include snowboarding, surfing, exercise, and motor cross.

Phil Thompson | Executive HostPhil Thompson

Executive Host

English
Email Phil Thompson

Phil is a native of Hamtramck Michigan, a Detroit enclave. Phil joined the Live! team in June of 2021 with more than 15 years of experience in the hospitality industry. Phil is certified in hospitality management and enjoyed a career at several casino and hotel destination resorts. Phil delivers excellent guest service, always emphasizing the VIP treatment. Phil enjoys fashion, fitness, reading and fine dining.

Ana Moore | Executive Host Ana Moore

Executive Host

English
Email Ana Moore

Ana was born in New York and raised in New Jersey, where she currently resides. Ana joined the Live! team in May of 2021. Ana brings over 20 plus years of experience in servicing top tier clientele, celebrities, and entertainers. Throughout her career, she has enjoyed casino marketing in Las Vegas, Atlantic City, New York, and Puerto Rico. Ana enjoys tennis, golf, biking, and travelling to beautiful beaches from Cape May, New Jersey to Hawaii.

Johnny Yew - International Relationship Marketing ManagerJohnny Yew

Executive Host

English, Chinese & Cantonese
Email Johnny Yew

Johnny began his casino career over 18 years ago as a casino host and marketing manager with Mohegan Sun Casino in Connecticut. In 2014 Johnny joined the Live! team as a VIP casino host and today he is an Executive host. Johnny is active in the Asian community and speaks Chinese fluently.

Sarah Qian | Executive HostSarah Qian

Executive Host

English & Chinese
Email Sarah Qian

Sarah was born in Shanghai China and moved to the United States in 1995. Sarah graduated from FU DAN University of China with Bachelor of Science in Business Administration. Sarah stared working at Live! Casino & Hotel in 2016 as a casino host manager and then graduated to executive casino host. Sarah draws upon her 15 year of experience as a casino host to make all our guest’s visits are fun, extremely friendly and welcoming.

Spencer Lee - International Relationship Marketing ManagerSpencer Lee

Executive Host

English & Korean
Email Spencer Lee

Spencer is a Korean American born in California and speaks Korean fluently. Spencer has been part of the Live! Host team since January of 2016. Prior to joining the Live! family, he enjoyed over 12 years in the restaurant industry. Spencer enjoys traveling, learning new cultures, and meeting people from all walks of life.

William Salazar - Relationship Marketing ManagerWilliam Salazar

Executive Host

English & Spanish
Email William Salazar

William has over 20 years of experience in customer service and is devoted to helping others. William began his career at Live! as a VIP concierge and then moved into the role of an International executive host, speaking fluent Spanish. In his spare time, William enjoys spending time with his family and friends. One of William’s favorite parts of being an International Executive host is the personal interactions he enjoys with guest’s while helping to make their gaming experience a pleasure with every visit.

Stephen Baek - International Relationship Marketing ManagerStephen Baek

Executive Host

English & Korean
Email Stephen Baek

Stephen was born and raised in South Korea where he earned a Bachelor’s degree in Economics and then came to the United States to earn his Master’s degree in Communications at New York University. Stephen joined the Live! team in 2017 and speaks both English and Korean. Prior to joining the Live! team, Stephen specialized in advertising and marketing while working in the broadcasting industry where he managed a broadcasting station as Producer and Executive Director for over 14 years. Stephen looks forward to providing a comfortable and enjoyable experience with his commitment to extraordinary customer service.

Michelle Liu-Barnes | Executive Host Michelle Liu-Barnes

Executive Host

English & Chinese
Email Michelle Liu-Barnes

Michelle was born in Nanning, Guangxi, China and speaks fluent Chinese. She moved to the United States when she was 14 and graduated from Arizona State University with a Bachelor’s degree in Business Communication. Michelle has been part of the Live! Family since February 2017 delivering great, personalized service.

Phillip Mark - Relationship Marketing HostPhillip Mark

Executive Host

English
Email Phillip Mark

Phillip is a proud Baltimorean and diehard sports fan. Phillip joined the Live! Team in 2013 as a Table Games Dealer after working several years at the National Computer Center. Phillip looks forward to delivering excellent, personalized, and memorable Casino experiences at Live! Casino & Hotel Maryland.

Camille Palmer | Executive Host Camille Palmer

Executive Host

English
Email Camille Palmer

Camille is originally from West Virginia, where she began her career in the gaming industry at Hollywood Casino in Charlestown. Camille Joined the Live! family in 2018, as an Executive Host Team and makes everyone she encounters feel like a VIP. Camille recently was recognized as employee of the month from the Host Team. Camille enjoys live music, baking, reading, and hiking.

Chengzhe (Davis) Piao | Executive Host Chengzhe Piao

Executive Host

English, Korean & Chinese
Email Davis Piao

Cheng, also known as Davis is a Korean raised in China mainland. He has years of experience of traveling throughout the Asia Pacific region in different cultures. Davis joined the Live! team in February 2021. His personality brings a true sense of positivity and he has proved himself to be a valuable and outstanding team member. In his free time, he likes golfing, playing billiards and watching videos of new launched cars.

Ngoc (Ivy) Tran | Executive Host Ngoc Tran

Executive Host

English & Vietnamese
Email Ivy Tran

Ngoc Tran, known among her teammates as Ivy, was born and raised in Da Nang – a beautiful city in central Vietnam. Ivy immigrated to the United States in 2012 and began her career at Live! in 2016 as a table games dealer and eventually as a supervisor. In 2021 Ivy joined the executive host team. As a bilingual speaker in Vietnamese, Ivy helps all guests fully enjoy their casino experience. Ivy enjoys travelling and exploring new cuisine and cultures. Ivy particularly enjoys spicy dishes.

Judith Lebria | VIP Host Judith Lebria Bockerman

VIP Host

English & Philipino
Email Judith Lebria Bockerman

Judi Lebria Bockerman, originally from Davao City, Philippines began her career with Live! Casino & Hotel Maryland in 2019. Judi served as an international flight attendant for Gulf Air for more than ten years. She also enjoyed her career as a property realtor in Bahrain, as well a member of Leather and Lace band in the Middle East. Judy always welcomes casino guests with a warm smile, a kind greeting and outstanding guest service.

James Ott | VIP Host James Ott

VIP Host

English
Email James Ott

Jamie was born and raised in nearby Arnold Maryland. Jamie began his career in sales and media production after earning his BA in Digital Communications at the University of Baltimore. Today, Jamie incorporates his outstanding interpersonal skills and creativity in building relationships with guests, providing the ultimate Casino experience here at Live! Casino & Hotel Maryland

Tristan Garcia Rojas | VIP HostTristan Garcia Rojas

Casino Marketing Manager

English & Spanish
Email Tristan Garcia Rojas

You can often find Tristan greeting guests at the entrance of High Limit Tables and Slots. Tristan has a talent and passion for guest services in the casino industry. Tristan has always appreciated a diverse and inclusive environment. Born and raised in the Washington DC area, he enjoys helping others and building relationships.

Sahsha Deochand | Casino Marketing ManagerSahsha Deochand

Casino Marketing Manager

English
Email Sahsha Deochand

Sahsha joined the Live! team In 2021 as one of our outstanding VIP Hosts. Sahsha is from Georgetown, Guyana which happens to be the only English-speaking country in South America. She puts her heart into her work and will go above and beyond to deliver quality customer service. You will most likely see her behind the host podium or on the casino floor waiting to greet you with a warm and friendly smile.